Which shipping company do you work with?
-Your orders that you create from our online store are delivered to you with the assurance of Mng-Ptt-Sürat Cargo.

How Much Is Your Shipping Fee?
-For orders placed on our website, the shipping fee is 15 TL.

When will my order be given to cargo ?
-After your order is “APPROVED” to the system, it will be delivered to the cargo within 1 working day at the earliest and 3 working days at the latest. Sundays and public holidays are excluded.

Are orders sent abroad or to the TRNC?
-No shipping yet.

How can I find out that my order has been shipped?
-When your order is shipped, an sms is sent to you by Mng-Ptt-Sürat Cargo. You can track your cargo with the cargo tracking number written in this sms.

What happens if I am not at the address at the time of order delivery?
-The cargo company delivers your order to the address you specified. If you are not at your address, it will send you an SMS stating that you can get your package from the nearest branch. If you do not receive your package from the branch within three days, your order will be returned to us.

The Order I Made With Payment At The Door It Appears To Be Canceled, What Should I Do?
– If we find incomplete information in your order, your order will be cancelled. If you want to learn more about why it was canceled, you can contact us on our WhatsApp number +905459165558